Ilmar MansurovAll case studiesRU

Apps for Service Providers

A courier app built from zero in one month

Designed the core journeys for a new courier app in one month while handing them to engineering in parallel.

Context

An international B2B client needed a standalone app that respected familiar local patterns and the partner’s operating model.

0→1 in one month · real deliveries · CTE 5–10 seconds lower

My role

I reviewed international courier apps and designed slot booking, order delivery, and profile management from scratch.

What I did

Design and engineering progressed in parallel. After the first launch, I continued developing the product: I designed cash-handling journeys, while WhatsApp login, local branding, and font-size controls shipped to production. Diagnostics remained in development.

Outcome

The app rolled out to every courier at the first client and powered real deliveries. Before launch, an A/B comparison showed CTE 5–10 seconds lower than Yandex Pro. WhatsApp login, local branding, and font-size controls were later released to production.