WMS and Operations
A modular WMS strategy
Created a target model for splitting WMS into products that can be developed and sold independently.
Context
The B2B business needed to sell WMS modules separately while accelerating development of the logistics module.
One system → independent B2B modules
My role
I shaped the service-splitting concept and connected product architecture with the commercial model for partner modules.
What I did
I separated journeys and responsibilities across the future services, prepared concept interfaces, and created a foundation for user validation.
Status
I completed the concept and designs, with UX validation planned as the next step. Implementation had not started at this stage, so there were no implementation metrics.